Lessons by @juan_82

• New City, New ChaptersThis new city feels big.
• The email I almost deletedI almost quit writing that email.
• Telling My Aunt the Real StoryMy aunt called me last night.
• Honest Mistake, Small WinI told my client the wrong date.
• A Kitchen Break from EmailsThe email draft stays open.
• How I fixed a billing mix-up without getting upsetA customer saw a wrong charge on her bill.
• Checking Back After a FixThe client had a problem yesterday.
• We pushed to staging, then rolled back. Here's what I learned.We deployed to staging this morning.
• My Week with Agile WordsThis week, I used many agile words.
• The Quiet Work of a Home-Cooked MealI chop the carrots into small, even pieces.
• Lost in the Weekend MarketI walk through the market on a busy weekend.
• A time I calmed an upset customerA customer called me very upset.