Lessons by @phong_lingo

• After the Test: A Talk That Turned Things AroundYesterday, a student came to my desk after class.
• Learning to Say No, KindlyLast week, I said no to a big request.
• A calm way to disagree in a reviewLast week, we reviewed the new project plan.
• Waiting for the SeedLast week I planted a small seed in a pot.
• Letters to a New BeginningTonight I wrote an email to my old boss.
• Explaining a Release Slip in Plain WordsTo give you some context, our release was set for Friday.
• Explaining a Feature: What I Learned From Walking a Teammate Through ItYesterday, I showed Sara how our new search works.
• Cooking for someone I care aboutI chop the carrots slowly.
• Walking a teammate through a featureI had to explain a feature to a new teammate.
• Explaining a Hard Idea a Different WayI was explaining a new process to my team.
• Calling Back After the FixI called a customer yesterday.
• The night before a big email dayMy bed feels soft under me.