Lessons by @brunoworld

• Before the Big DayTomorrow is a big day for me.
• Telling a Tired Guest Their Room Is Not ReadyA tired guest came to my desk.
• A Kindness from a StrangerToday a stranger helped me at work.
• Explaining the Budget Without the PanicI had to explain our budget to my teammate.
• Rain on My SkinThe rain taps my shoulders.
• Confirming a Deal and Owning a MistakeSo to confirm, we agreed on Tuesday for delivery.
• After the Fix: A Simple Check-InYesterday I fixed a problem for a client.
• A stranger's smileToday someone I did not know smiled at me.
• I Tried the Dish I FearedI stared at the plate for a long time.
• When a bug was my faultI pushed code that had a bug.
• Presenting a Plan and Answering Tough QuestionsI had to present a plan to the leadership team.
• Helping Two Teammates Find a Middle PathI saw two teammates disagree about the deadline.