B10:44
I explained home care to a worried daughter yesterday.
I explained home care to a worried daughter yesterday.
She had to remember many small steps for her mother.
She had to remember many small steps for her mother.
I started with the three things to remember are simple.
I started with the three things to remember are simple.
I kept my voice steady and used short sentences.
I kept my voice steady and used short sentences.
I repeated each point twice, slowly.
I repeated each point twice, slowly.
I asked if she wanted me to write them down.
I asked if she wanted me to write them down.
She said yes, so I made a clear list.
She said yes, so I made a clear list.
I wrote in big letters, one step per line.
I wrote in big letters, one step per line.
I also said if you notice a fever or rash, call us.
I also said if you notice a fever or rash, call us.
She looked less stressed after that.
She looked less stressed after that.
Clear words and a written note made it easier.
Clear words and a written note made it easier.
I learned that checking understanding helps a lot.
I learned that checking understanding helps a lot.
Explaining Home Care: A Calm Review
by @nora_talks