A21:01
I remember the customer's face.
Naalala ko ang mukha ng customer.
She looked at the bill closely.
Tinitigan niya nang mabuti ang bill.
Her eyes showed some worry.
May kaunting kaba sa kanyang mga mata.
She said, "This price seems wrong."
Sabi niya, "Parang mali ang presyo na ito."
I felt a little nervous then.
Medyo kinabahan ako noon.
I told her, "Let me take a look at that for you."
Sabi ko, "Tingnan ko po muna iyan para sa inyo."
I checked the items and prices.
Tiningnan ko ang mga item at presyo.
"You are right," I said, "that is a mistake."
Sabi ko, "Tama po kayo, may mali nga."
One item was double-charged.
May isang item na dalawang beses nabayaran.
"I have fixed it now," I told her.
Sabi ko, "Naayos ko na po."
"Sorry about that," I added.
Dagdag ko, "Pasensya na po."
She smiled, feeling better.
Ngumiti siya, gumaan ang pakiramdam.
GR
Thinking About That Billing Error
by @grace65