A2–B10:44
I called a client about a late payment.
Tumawag ako sa isang kliyente tungkol sa huling bayad.
They owed us money for two weeks.
Utang nila sa amin ang pera sa loob ng dalawang linggo.
I wanted to ask without making them angry.
Gusto kong magtanong nang hindi sila magagalit.
So I said, 'Just a gentle reminder about the invoice.'
Kaya sinabi ko, 'Paalala lang tungkol sa invoice.'
Then I asked, 'Could you let me know a date?'
Tapos nagtanong ako, 'Puwede bang malaman ang petsa?'
The client sighed and said they forgot.
Bumuntong-hininga ang kliyente at sinabing nakalimutan nila.
They promised to pay next Monday.
Nangako silang magbabayad sa Lunes.
I thanked them and kept my voice warm.
Nagpasalamat ako at pinanatiling mainit ang boses ko.
I also said, 'Happy to sort out any issue on our side.'
Sinabi ko rin, 'Happy na ayusin ang anumang isyu sa amin.'
They appreciated that I was understanding.
Nagustuhan nila na naiintindihan ko sila.
The call ended with a good feeling.
Natapos ang tawag na may magandang pakiramdam.
I learned that kindness works in business.
Natutunan kong gumagana ang kabaitan sa negosyo.
GR
A Gentle Reminder for a Late Payment
by @grace65