A2–B11:00
The client felt our price was too high.
Klien merasa harga kami terlalu tinggi.
My stomach felt a little nervous inside.
Perutku terasa sedikit tegang di dalam.
But I completely understand their concern.
Tapi aku sangat mengerti kekhawatiran mereka.
I took a slow, deep breath first.
Aku menarik napas perlahan dan dalam dulu.
Then I asked what they compared it to.
Lalu aku bertanya mereka bandingkan dengan apa.
They named another company offering less.
Mereka menyebut perusahaan lain yang menawarkan lebih sedikit.
I then showed them where the value is.
Aku lalu menunjukkan di mana nilainya.
I explained our unique service clearly.
Aku menjelaskan layanan unik kami dengan jelas.
It was not easy to change their mind.
Tidak mudah mengubah pikiran mereka.
But I kept my voice steady and calm.
Tapi aku menjaga suaraku tetap mantap dan tenang.
Understanding their view always helps greatly.
Memahami pandangan mereka selalu sangat membantu.
It taught me to be ready for these talks.
Ini mengajariku untuk siap menghadapi pembicaraan seperti ini.
When a client says your price is too high
by @sari07