B10:42
Last week I had to tell the team the release would slip.
Last week I had to tell the team the release would slip.
They were not technical, so I kept it simple.
They were not technical, so I kept it simple.
I said, 'To give you some context, the new feature needs more testing.'
I said, 'To give you some context, the new feature needs more testing.'
I explained we found a few bugs late.
I explained we found a few bugs late.
I would rather push it to next Monday than rush.
I would rather push it to next Monday than rush.
I told them the risk if we rush is more errors.
I told them the risk if we rush is more errors.
They asked if we could still meet the old date.
They asked if we could still meet the old date.
I said we could, but the quality would suffer.
I said we could, but the quality would suffer.
They listened and agreed to the new plan.
They listened and agreed to the new plan.
I felt good because I was honest.
I felt good because I was honest.
Next time I will still speak plainly.
Next time I will still speak plainly.
Clear words build trust.
Clear words build trust.
RY
Explaining a Slip: A Calm Recap
by @ryan_speaks