A2–B10:37
I used to say yes to everything.
I used to say yes to everything.
It made me feel safe.
It made me feel safe.
But it left me tired.
But it left me tired.
Today I tried a new way.
Today I tried a new way.
A customer asked for a discount.
A customer asked for a discount.
I said no with a smile.
I said no with a smile.
I offered a small gift instead.
I offered a small gift instead.
The customer left happy.
The customer left happy.
I felt good, not guilty.
I felt good, not guilty.
Saying no can be kind.
Saying no can be kind.
It protects my energy.
It protects my energy.
And it still respects others.
And it still respects others.
Saying No, Softly
by @gracesays