A2–B10:42
We had our first call with a new client.
Nagkaroon kami ng unang tawag sa bagong kliyente.
I wanted to know what they really needed.
Gusto kong malaman kung ano talaga ang kailangan nila.
So I started with a simple question.
Kaya nagsimula ako sa simpleng tanong.
I asked, "Tell me a bit about your work."
Tinanong ko, "Ikukuwento mo ba ang tungkol sa trabaho mo?"
They talked about their daily tasks.
Nagkuwento sila tungkol sa araw-araw nilang gawain.
Then I asked about their goals.
Tapos tinanong ko ang tungkol sa mga layunin nila.
I said, "What would make this a win for you?"
Sinabi ko, "Ano ang magiging panalo para sa iyo?"
That question opened up a lot.
Nabuksan ng tanong na iyon ang maraming bagay.
They shared a problem I did not expect.
Nagbahagi sila ng problemang hindi ko inaasahan.
I repeated their words to check.
Inulit ko ang mga salita nila para tiyakin.
"So if I understand right, you need more time."
"Kung tama ang pagkakaintindi ko, kailangan mo ng mas maraming oras."
They agreed, and the call felt clear.
Pumayag sila, at naging malinaw ang tawag.
JO
Reflecting on a Discovery Call
by @joy_59