A2–B10:37
Yesterday we fixed a server issue for a client.
昨天我们为客户修了一个服务器问题。
Today I called just to see if it was still okay.
今天我打电话只是想看看是否还正常。
I said, "Just checking everything is working now."
我说：“只是确认现在一切正常。”
She sounded relieved and said yes.
她听起来松了口气，说没问题。
Then I asked, "Anything else on your mind?"
然后我问：“还有别的事吗？”
She mentioned a small worry about backups.
她提到一个小担心，关于备份的。
I said I would check that too.
我说我也会检查一下。
I thanked her for her patience.
我感谢了她的耐心。
The call felt warm and honest.
这次通话感觉很温暖、很真诚。
I think she felt cared for.
我觉得她感受到了关心。
A quick follow-up can build trust.
一个快速的跟进能建立信任。
It does not take much time.
这并不花太多时间。
Calling to Check After a Fix
by @zixuan_46