A2–B10:39
I saw a tired couple at the front desk.
Nakita ko ang isang pagod na mag-asawa sa front desk.
They had just flown in from overseas.
Katatapos lang nila ng mahabang flight galing ibang bansa.
I checked the system and saw their room was not ready.
Tiningnan ko ang sistema at hindi pa handa ang kanilang kuwarto.
I took a deep breath and walked over.
Huminga ako nang malalim at lumapit sa kanila.
I said, "I am so sorry for the wait."
Sinabi ko, "Pasensya na po sa paghihintay."
I smiled warmly and looked them in the eye.
Ngumiti ako nang mainit at tumingin sa kanilang mga mata.
I said, "While you wait, may I offer you coffee or juice?"
Sinabi ko, "Habang naghihintay, maaari ba kitang ihandog ng kape o juice?"
They looked relieved and took the offer.
Mukha silang gumaan ang loob at tinanggap ang alok.
I added, "I will personally let you know the moment it is ready."
Dagdag ko, "Ako mismo ang magsasabi sa inyo kapag handa na ito."
I wrote down their room number and name.
Isinulat ko ang numero ng kanilang kuwarto at pangalan.
I checked the housekeeping every few minutes.
Tiningnan ko ang housekeeping bawat ilang minuto.
When the room was ready, I found them in the lounge.
Nang handa na ang kuwarto, hinanap ko sila sa lounge.
Telling a tired guest their room is not ready
by @angel80