A2–B10:31
I called a client this morning.
我今早给一个客户打了电话。
We fixed their system yesterday.
我们昨天修好了他们的系统。
I just wanted to check if everything worked now.
我只是想确认一下现在一切是否正常。
She said it was running smoothly.
她说系统运行很顺畅。
I asked if anything else was on her mind.
我问她还有没有其他问题。
She mentioned a small extra request.
她提了一个额外的小要求。
I wrote it down and said I'd handle it.
我记了下来，说我会处理。
She thanked me for my patience.
她感谢了我的耐心。
That call took only two minutes.
那通电话只花了两分钟。
But it made her feel cared for.
但这让她感到被关心。
I think checking back builds trust.
我觉得回访能建立信任。
It's a small habit with big results.
这是一个小习惯，却有大效果。
鹏
Checking in after a fix: a simple habit that builds trust
by @peng_61