A20:47
Yesterday a client asked about a problem.
Kahapon may nagtanong na client tungkol sa isang problema.
The system was still down.
Hindi pa rin gumagana ang system.
I felt a little nervous.
Medyo kinakabahan ako.
But I stayed calm.
Pero kinalma ko ang sarili ko.
I said, "Quick update for you."
Sinabi ko, "Mabilis na update para sa iyo."
Then I told them the truth.
Tapos sinabi ko ang totoo.
We are still fixing the issue.
Inaayos pa namin ang problema.
I said we expect it back by noon.
Sinabi ko na inaasahan namin itong bumalik bago magtanghali.
The client appreciated the honesty.
Nagustuhan ng client ang pagiging totoo.
I promised to update them again.
Pangako ko na muli silang i-update.
I said, "I will let you know the moment it is resolved."
Sinabi ko, "Ipapaalam ko sa iyo sa sandaling malutas ito."
They felt at ease.
Nawala ang kaba nila.
AI
A Quick Update for You
by @aira_38