B10:35
I noticed the system was down this morning.
Saya sadar sistem mati pagi ini.
My first thought was to tell the team lead.
Pikiran pertama saya adalah memberi tahu pimpinan tim.
I gave a quick update for you to the stakeholders.
Saya memberi pembaruan singkat untuk Anda ke para pemangku kepentingan.
I said we found the issue and were fixing it.
Saya bilang kami temukan masalahnya dan sedang memperbaikinya.
They asked how long it would take.
Mereka tanya berapa lama lagi.
I said we expect it back by this afternoon.
Saya bilang kami perkirakan selesai siang ini.
I promised to let them know the moment it is resolved.
Saya janji akan kabari begitu selesai.
They seemed relieved to hear a timeline.
Mereka tampak lega mendengar jadwal.
I checked back with the tech team every hour.
Saya cek ke tim teknis setiap jam.
When it was fixed, I sent a short email.
Saat selesai, saya kirim email singkat.
I learned that updates reduce worry a lot.
Saya belajar bahwa pembaruan kurangi kekhawatiran banyak.
Next time I will do the same thing.
Lain kali saya akan lakukan hal yang sama.
CI
Keeping Stakeholders in the Loop While Fixing a Problem
by @citraworld