A2–B10:33
I had a client who hadn't paid their invoice.
我有一个客户没付发票款。
The due date was two weeks ago.
到期日是两周前。
I wanted to ask without sounding pushy.
我想问，但不想显得催促。
So I sent a short email.
所以我发了一封简短的邮件。
I said: 'Just a gentle reminder about invoice #234.'
我说：'温馨提醒一下关于234号发票。'
I added: 'Could you let me know a date?'
我加了句：'能告诉我一个日期吗？'
I also wrote: 'Happy to sort out any issue on our side.'
我还写了：'很乐意解决我们这边的任何问题。'
The client replied the same day.
客户当天就回复了。
They said there was a small error in the invoice.
他们说发票上有个小错误。
I fixed it in ten minutes.
我十分钟就改好了。
The payment came through the next day.
第二天付款就到账了。
Keeping it friendly made the process easy.
保持友好让过程变得简单。
Following Up on a Late Payment Smoothly
by @xue_50