A2–B10:50
I found a critical bug this morning.
我今天早上发现了一个严重错误。
It affected our main customer product.
它影响了我们的主要客户产品。
I knew I had to tell the team.
我知道我必须告诉团队。
But I wanted to avoid any panic.
但我想避免任何恐慌。
So I chose my words carefully.
所以我仔细斟酌了我的措辞。
'Heads up,' I wrote to everyone.
我写道：“大家注意了。”
'We have an issue with payments.'
“我们的支付系统出了问题。”
I added, 'Here is what we know so far.'
我补充说：“这是我们目前所知道的。”
Then I gave a quick, clear summary.
然后我给了一个快速、清晰的总结。
'I am looking into it now.'
“我正在调查。”
This helped everyone stay steady.
这帮助每个人保持稳定。
Clear communication really makes a difference.
清晰的沟通确实能带来不同。
Keeping Everyone Calm During a Production Issue
by @jiayisays