B10:50
I needed to follow up on an invoice.
Saya perlu menindaklanjuti satu tagihan.
The payment was overdue by some weeks.
Pembayarannya sudah telat beberapa minggu.
Keeping our good client relationship was important.
Menjaga hubungan baik dengan klien itu penting.
So, I sent an email, just a gentle reminder.
Jadi, saya kirim email, sekadar pengingat saja.
I politely asked, 'could you let me know a payment date?'
Saya bertanya dengan sopan, 'bisa kabari kapan tanggal pembayarannya?'
I also added, 'happy to sort out any issue on our side.'
Saya juga bilang, 'dengan senang hati bereskan masalah dari pihak kami.'
Their reply came quickly, which was a relief.
Balasan mereka cepat datang, syukurlah.
They apologized for the oversight and delay.
Mereka minta maaf atas kelalaian dan keterlambatan.
They confirmed payment would process Friday.
Mereka konfirmasi pembayaran akan diproses Jumat.
It felt good to resolve it without friction.
Senang rasanya bisa beres tanpa masalah.
Maintaining good rapport is always my priority.
Menjaga hubungan baik selalu jadi prioritas saya.
IN
Handling a Late Payment, Professionally
by @intan_68