A2–B10:44
I recently had to explain a product delay.
I recently had to explain a product delay.
It was for people outside our tech team.
It was for people outside our tech team.
To give you some context, we found an issue.
To give you some context, we found an issue.
This problem needed more development time.
This problem needed more development time.
I kept my explanation very simple.
I kept my explanation very simple.
I said I would rather push it to next week.
I said I would rather push it to next week.
The risk if we rush is a faulty product.
The risk if we rush is a faulty product.
Poor quality would make customers unhappy.
Poor quality would make customers unhappy.
They understood the need for extra time.
They understood the need for extra time.
It felt right to prioritize quality first.
It felt right to prioritize quality first.
Being open helped everyone plan better.
Being open helped everyone plan better.
JA
Explaining a Release Delay: Keeping it Clear for Everyone
by @jack68