A2–B10:34
We needed to agree on a deadline.
We needed to agree on a deadline.
The client wanted it fast.
The client wanted it fast.
But our team had limited time.
But our team had limited time.
So I asked, 'Can we extend by a week?'
So I asked, 'Can we extend by a week?'
She said, 'Only if we get a discount.'
She said, 'Only if we get a discount.'
I replied, 'If I can offer 5% off,
I replied, 'If I can offer 5% off,
could you accept the later date?'
could you accept the later date?'
She thought for a moment.
She thought for a moment.
Then she nodded and smiled.
Then she nodded and smiled.
We both gave a little.
We both gave a little.
I want this to work for both of us.
I want this to work for both of us.
That's how we found a win-win.
That's how we found a win-win.
Finding a Win-Win in a Tough Negotiation
by @gracesays