A2–B10:36
Last week I saw the quarterly sales numbers.
Last week I saw the quarterly sales numbers.
They were much lower than we predicted.
They were much lower than we predicted.
I wanted to be straight with my team.
I wanted to be straight with my team.
So I called a short meeting.
So I called a short meeting.
I said, 'Here is what the numbers say.'
I said, 'Here is what the numbers say.'
I showed a simple chart on the screen.
I showed a simple chart on the screen.
I explained where we missed our goal.
I explained where we missed our goal.
One person asked, 'What do we do now?'
One person asked, 'What do we do now?'
I said, 'Here is how we can respond.'
I said, 'Here is how we can respond.'
We listed three small changes to try.
We listed three small changes to try.
People felt okay because I was honest.
People felt okay because I was honest.
Bad news is easier when you share it.
Bad news is easier when you share it.
Being Honest About Bad Numbers
by @theodaily