A20:30
I sent an invoice two weeks ago.
Saya kirim invoice dua minggu lalu.
The payment did not come.
Pembayarannya belum masuk.
I decided to follow up.
Saya putuskan untuk follow up.
I wrote a short email.
Saya tulis email pendek.
I said: just a gentle reminder about invoice 45.
Saya bilang: sekedar pengingat halus tentang invoice 45.
Then I asked: could you let me know a date?
Lalu saya tanya: bisa kasih tahu tanggalnya?
I also wrote: happy to sort out any issue on our side.
Saya juga tulis: senang bantu selesaikan masalah dari pihak kami.
The client replied in an hour.
Kliennya balas dalam satu jam.
She said the payment would go out next Tuesday.
Dia bilang pembayaran akan keluar Selasa depan.
I felt relieved.
Saya merasa lega.
The friendly tone helped.
Nada ramah itu membantu.
Now I know: a gentle reminder works.
Sekarang saya tahu: pengingat halus itu manjur.
Following Up on a Late Payment Calmly
by @wahyu_lingo